Worry-Free Guarantee

  • 90 day return or exchange
       satisfaction guarantee
  • 2 years all-inclusive loss and
       damage insurance - one claim
       per hearing aid*
  • 4 years all-inclusive manufacturer's
       warranty including repairs*
  • 3 years of batteries supplied
  • 3 years of complimentary
       clinic visits, service and supplies
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    Oticon Alta - now available at Keystone Hearing Aid Centre


    Oticon just released their latest premium hearing aid. Alta is built on Oticon’s most advanced technology, and it delivers Oticon’s finest listening performance. A range of breakthrough features combine to give you enhanced sound quality and reduce the effort required to listen and understand. In short, Alta is Oticon’s best listening experience ever.

    Shaped exclusively for you

    By building up a clear picture of the person you are and how you prefer life to sound, your hearing care professional can ensure you will get the absolute most out of Alta’s advanced technologies and personalized features in more situations. With an Alta shaped exclusively for you, you will enjoy further enhanced sound quality and an even better listening experience, and be able to play a more active part in life.Premium hearing, premium style

    Alta comes in a wide range of behind-the ear and RITE styles – with a colour palette to suit your individual taste, whether you prefer your hearing aid to blend in or stand out from the crowd.

    With Oticon’s expanded range of in-the-ear hearing aids, you also have the option of a comfortable premium solution fitted to hide discreetly inside your ears. However you choose to live your life, you can choose the Alta solution shaped for you.

    Keeping you connected

    Oticon ConnectLine is the perfect partner for Alta, improving your listening and communication experience. Complementing the advanced premium hearing technology of Alta, ConnectLine ensures you are always closely connected with loved ones, on a landline phone, mobile or even video chatting.

    Here's a short video with some more information - if you're intested in finding out more, contact us to book an appointment.



    Peltor Kid Earmuffs and Name That Tune

    Candace Alper - creator of Name That Tune CDs did a great segment in Ottawa on The A-Channel where she talks about the importance of hearing protection for kids. Check out her blog posting or view have a look at the video below. The kid earmuffs are a fun way to get your child aware of the importance of hearing protection from a young age. And they look great. The muffs are available on our webstore - www.soundgoods.ca


    Solving Common Hearing Aid Problems

    Some common complaints about hearing aids have persisted for years: difficulty hearing on the phone, listening to television and, most commonly, difficulty hearing in crowds (e.g. restaurants). Some products have recently emerged that go a long way towards solving these problems. By using wireless Bluetooth ® technology, we can create a direct (but wireless!) link between the phone, the TV or any other audio source and the hearing instruments.

    The hearing aids work with a companion device (called a Streamer) which is worn around the neck. The Streamer then communicates wirelessly with other devices such as your home phone, television or a small wireless microphone which can be worn by a spouse/companion.

    Home Phone: A small box attached to the phone line. When the phone rings, a signal is sent to the hearing aids via the Streamer. The user answers the phone by pressing a button on the Streamer. The user receives the caller’s voice in both ears – and doesn’t even have to get up to answer the phone (which makes this perfect for those with mobility problems). The hearing aids become a wireless headset.

    TV: A small box is attached to the television. The user can then push a button on the Streamer and have the TV signal streamed wirelessly directly to the hearing instruments. The user controls the volume of the TV personally via the Streamer, meaning that the volume for the rest of the family can remain at a level which suits them.
    Crowds: Demanding listening situations (e.g. restaurants) often make communication impossible for hearing aid users. A discreet Bluetooth microphone is worn by the user’s conversation partner. The microphone picks up the partner’s voice, filtering out surrounding noise, and transmits it directly to the Streamer. This can dramatically improve performance in situations where conversation was difficult or even impossible.
    While the thought of using these types of technology might be intimidating for some, they are actually quite simple to use. Hearing aids are not perfect, but we can solve some of the issues using some modern solutions.


    Do I really need 2 hearing aids??

    This is a question that comes up at nearly every hearing aid evaluation appointment in our office. While there are definite situations where a single hearing aid (monaural fitting) will be recommended – the vast majority of people with hearing loss in both ears will benefit from amplification in both ears (binaural fitting). We have two ears for some very good reasons: there are levels of the auditory system which receive information from both ears and provide our brains with valuable information. Here are some of the proven reasons why two ears are better than one.

    Significantly better understanding of speech. Research shows that people wearing two hearing aids routinely understand speech significantly better than people wearing one hearing aid.
    Much better understanding in background noise (e.g.groups/crowds) - see the figure at the top of this post to see how much better 2 hearing aids perform compared to one.
    • Better ability to tell where sounds are coming from (better localization)
    • Better and more natural sound quality.
    • Keeps both ears active resulting in potentially less hearing deterioration ( the auditory deprivation effect or ‘use it or lose it’)
    • Hearing is less tiring and listening more pleasant.
    • Binaural hearing results in a feeling of balanced reception of sound whereas monaural hearing creates an unusual feeling of sounds being heard in one ear.
    Reduced feedback and whistling. Allows for lower volume control settings which reduces the chances of hearing aid feedback.

    Research clearly shows that consumers prefer and are more satisfied with two hearing aids compared to one. Just as you use both eyes to see clearly, you need two ears to hear clearly. While there are certainly situations where one hearing aid will be recommended, the vast majority of people will benefit greatly by wearing hearing aids in each ear.


    Advances in wireless connectivity??

    My GN Resound rep was in the other day telling me about the new GN Resound wireless products:

    These seem pretty innovative as they eliminate the need for a companion device which contains a Bluetooth receiver (e.g. Oticon Streamer, Phonak iCOM). The wireless receiver is apparently

    small enough to fit inside the hearing aid. Pretty innovative look as well.

    Should be available in Canada in August or September - call me if you want be the first to try it out!!